Privacy Policy

1. Introduction

Welcome to Bulk Video Downloader ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software application and website.

By using Bulk Video Downloader, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, billing address
• Payment Information: Credit card details (processed securely by third-party payment processors)
• License Information: Machine ID, license key, activation date
• Contact Information: Information you provide when contacting support

2.2 Usage Information

We automatically collect certain information when you use our software:

• Application Usage: Features used, download statistics, error reports
• Device Information: Operating system, hardware specifications, IP address
• Performance Data: Crash reports, performance metrics (anonymized)

2.3 Information We Do NOT Collect

We want to be transparent about what we don't collect:

• ❌ URLs you download (your download history is stored locally only)
• ❌ Video content or metadata from downloaded files
• ❌ Browsing history outside our application
• ❌ Personal files or documents on your computer

3. How We Use Your Information

We use the collected information for the following purposes:

4. Data Storage & Security

4.1 Local Storage

Most of your data is stored locally on your computer:

• Download History: Stored in local database (not transmitted to our servers)
• Settings & Preferences: Saved locally in application data folder
• Downloaded Videos: Stored in your chosen directory (we never access these files)

4.2 Cloud Storage

Limited information is stored on our secure servers:

• License keys and activation status
• Account credentials (encrypted)
• Purchase history and billing information

4.3 Security Measures

We implement industry-standard security measures:

• 🔒 Encryption: All data transmission uses SSL/TLS encryption
• 🔒 Password Protection: Passwords are hashed using bcrypt
• 🔒 Secure Servers: Data stored on servers with regular security audits
• 🔒 Access Controls: Limited employee access with strict authentication
• 🔒 Regular Backups: Encrypted backups with disaster recovery plans

5. Information Sharing & Disclosure

We do NOT sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

5.1 Service Providers

• Payment Processors: Stripe, PayPal (for payment processing)
• Email Services: For sending transactional emails and support communications
• Analytics Providers: Google Analytics (anonymized data only)

5.2 Legal Requirements

We may disclose information if required by law, such as:

• Compliance with court orders or legal processes
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Cookies & Tracking Technologies

6.1 Website Cookies

Our website uses cookies for the following purposes:

• Essential Cookies: Required for website functionality (login, security)
• Analytics Cookies: Google Analytics to understand user behavior
• Preference Cookies: Remember your settings and preferences

6.2 Application Tracking

The desktop application does NOT use cookies but may collect:

• Anonymous usage statistics (feature usage frequency)
• Error reports and crash logs (opt-in)

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Bulk Video Downloader is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for significant changes

Your continued use of Bulk Video Downloader after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: